General Terms and Conditions


General Terms and Conditions (hereinafter referred to as GTC) of LEDMATE s.r.o.

These Terms and Conditions of the company LEDMATE s.r.o., ID: 09253050, VAT number: CZ09253050, with its registered office at Dolní 6, 76362 Tlumačov, Czech Republic, registered at the Regional Court in Brno, Section C, Insert 118056 (hereinafter referred to as "seller”) shall apply to all contracts concluded between a consumer or a trader (hereinafter referred to as "buyer”) and the seller relating to all goods and/or services presented in the online shop of the seller. The inclusion of the buyer's own conditions is herewith objected to, unless other terms have been stipulated.

A consumer pursuant to these Terms and Conditions is any individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. A trader pursuant to these Terms and Conditions is any person acting for purposes relating to that person’s trade, business, craft or profession, whether acting personally or through another person acting in the trader’s name or on the trader’s behalf.

Purchase contract

The seller will deliver the goods according to his current offer, ordered by the buyer in the manner specified by the seller, after acceptance of the order by the seller (conclusion of the purchase contract).

The purchase contract, the subject of which will be the delivery of the ordered goods by the seller to the buyer, will be concluded on the basis of the buyer's order under the conditions set out in these GTC.

The relevant purchase contract is concluded when the buyer confirms the seller's order. Delivery of the ordered goods by the seller to the buyer is also considered as a confirmation of the order. The seller is entitled to reject any order without giving a reason.

If the seller additionally finds an error in the data on the goods, price or delivery date stated in the order or in the order confirmation, he informs the buyer immediately with a request to confirm the order. If the buyer does not confirm this order within the period specified by the seller, the order will be considered canceled on the date of expiry of the period for order confirmation. The seller will return the already paid payments to the buyer within 14 working days after the expiration of the deadline for confirming the order.

By concluding the purchase contract, the buyer confirms that he has read these GTC and that he agrees with them. The buyer is sufficiently informed of these GTC before the actual execution of the order and has the opportunity to become acquainted with them.


An order can be submittet in the following ways:
- via e-commerce at, or
- by e-mail at or
- in person at the seller's premises
- by phone

In the case of special (limited) offers of certain goods, i.e. offers that differ from the seller's regular catalog, the seller expressly reserves the right to cancel without giving a reason and with immediate effect. Gifts that are provided completely free of charge cannot be subject to any consumer rights.

Payment Terms

The buyer can pay the purchase price as follows:
- payment in advance by bank transfer
- cash on delivery during transport by a transport service
- payment of the invoice after delivery of the goods to the buyer
- other methods offered by the e-shop (eg credit / debit card via the e-shop payment gateway)

The seller is entitled at any time to request, especially in the case when he considers it appropriate in view of the circumstances of the case, that the goods will be sent / handed over to the buyer only against prior payment of the total or partial purchase price.

Together with the purchase price, the buyer is obliged to reimburse the seller for the costs associated with the delivery of goods in the agreed amount. Unless expressly stated otherwise below, the purchase price also includes the costs associated with the delivery of goods.

Terms of delivery

The goods are delivered to the buyer:
- to the address specified by the buyer in the order
- by a parcel service to the address of the pickup point specified by the buyer
- personal pickup at the seller's premises

The choice of the delivery method is made during the ordering of goods. The costs of delivery of goods, depending on the method of dispatch and receipt of goods, are specified in the buyer's order and in the order confirmation by the seller.

The buyer is obliged to take over the ordered goods upon delivery. In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in a different way than stated in the order, the buyer is obliged to pay the costs associated with a repeated delivery of goods.

Information regarding the right of revocation

The buyer has the right to revoke the purchase contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which the buyer, or a third party designated by the buyer (but who is not the carrier), took possession of the last item of goods.

If the buyer revokes the purchase contract, the seller is required to refund all payments received from the buyer, including delivery costs (except any additional costs incurred as a result of the buyer choosing a delivery method other than the lowest-cost standard delivery offered by the seller), without undue delay and at least within 14 days from the day on which the seller received the buyers notice of revocation of the contract. Refunds will be processed using the same method of payment which the buyer used for the original transaction, unless expressly agreed otherwise with the buyer.

The seller is not obliged to return the received funds to the buyer before the buyer hands over the goods or proves that he sent the goods to the seller.
In the event of withdrawal from the contract, the consumer is liable to the seller only for a reduction in the value of the goods as a result of handling the goods in a manner other than necessary to become familiar with the nature, properties and functionality of the goods.

The seller is entitled to withdraw from the concluded purchase contract, except for the cases specified in these GTC and the cases specified in the relevant legal regulations, without giving a reason until the moment of delivery of the goods to the buyer.

Retention of title

The buyer acquires ownership of the goods by paying the full purchase price for the goods, including delivery costs, but first by taking over the goods.

Liability for accidental destruction, damage or loss of the goods passes to the buyer at the time of receipt of the goods or the moment when the buyer was obliged to take over the goods, but did not do so in violation of the purchase contract.

Protection of personal data

Customer information is stored in accordance with the provisions of applicable data protection legislation. By concluding a contract or registering in the seller's e-shop, the buyer agrees to the processing and collection of his personal data in the seller's database, until his written disagreement with this processing.

The seller does not share the buyers' personal data with any third party. The only exception is the use to perform the contract with the buyer and the seller's marketing campaigns and the use for shipping or payment of the ordered goods and cookies, with which the buyer agreed.

More detailed information on personal data protection can be found in the Privacy Policy HERE.

Warranty conditions

The warranty conditions for the goods are governed by the seller's Return policy and valid legal regulations.

Alternative Dispute Resolution

The EU Commission provides on its website the following link to the ODR platform:
This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.

The trader is not obliged to use ADR entities to resolve disputes with consumers, but he is in priniciple ready for it.

Final Provisions

If any provision of these GTC is invalid, contrary or unenforceable or becomes so, it will not affect the validity and enforceability of its other provisions, if this provision can be separated from these GTC as a whole.

For all disputes between the seller and the buyer, which result from the purchase contract concluded between the seller and the buyer for the use of these GTC, the exclusive local jurisdiction of the court competent according to the registered office of the seller is agreed.

These GTC are valid and effective from October 20, 2020 and replace all older versions. The seller reserves the right to change the GTC without prior notice.

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